A holiday too good to be true? Blame it on the butler . . . but come to Fiji!

CORAL COAST, FIJI: Just when you thought the service couldn't get any better, the 5-star Outrigger on the Lagoon Fiji – which offers the island nation's only accredited butler service (Talai) – has upped the ante further.

The magnificent resort just over an hour's drive hour south of Nadi, recently brought over a training team from the acclaimed Australian Butler School, to carry out an intensive eleven day refresher program for its 16 Talai butlers to ensure the resort's high service levels continue to impress and exceed guest expectations.

Outrigger's Talai butler service is available to guests staying in traditional bure, deluxe ocean view rooms and suites a range of special touches affforded including suitcase unpacking, clothes hanging and pressing service, afternoon champagne and canapes delivered daily to guests' rooms, complimentary welcome drinks, restaurant, spa and hairdressing bookings, and recommending offsite tours and activities.

Billed the ‘Talai Touch', the recent training program not only sets Outrigger on the Lagoon Fiji apart from other island resorts, but it also supports Outrigger's strong belief in investing in its staff through on-goinig training programs.

General Manager, Darren Shaw said the resort placed great emphasis on staff training across all operational divisions, which was evidenced last year when the resort picked up the Best Service Award from an online survey carried out by HotelClub.com attracting 120,000 votes worldwide.

"While the Talai service is available for particular room types, the great service at Outrigger does not stop there, with our 360-strong staff all contributing to memorable experiences through great service, lashings of smiles and friendly giggles at every turn," Mr Shaw added.

"With four restaurants, five bars, ‘Talai' butler service, kids club, onsite retailers and Bebe day spa, hilltop Kalokalo Bar, wedding chapel, golf training facility and meeting facilities, guests are spoilt for choice at Outrigger on the Lagoon Fiji."

For current rates or more information about Outrigger on the Lagoon Fiji, visit www.outriggerfiji.com

March 4, 2009   Posted in: Fiji