Congress Centre-Sofia, National Palace of Culture in Bulgaria is 2005 AIPC Apex Award Winner
The Board of Directors of the International Association of Congress Centres (AIPC) is pleased to announce that the winner of the 2005 AIPC Apex Award for “World’s Best Congress Centre” is the Congress Centre-Sofia, National Palace of Culture of Bulgaria. The presentation was made at this year’s AIPC General Assembly in Québec City, Canada, from a field of 20 nominees who had qualified for competition in this highly sought-after award.
“We are delighted to be congratulating Congress Centre-Sophia on their win of this year’s AIPC Apex Award after such a hard-fought competition amongst so many highly qualified participants”, said AIPC President Barbara Maple. “This win is a real tribute to their great relations with clients, who are the ultimate decision-makers in the AIPC Apex Award program and the basis on which the winner is selected. Their achievement is a demonstration of the extent to which great service and satisfied clients can advance a centre in today’s highly competitive meetings market.”
The AIPC Apex Award is made annually on the basis of a comprehensive performance and customer satisfaction analysis carried out by an independent team at the University of Applied Sciences in Heilbronn, Germany. The “blind evaluation used in the selection process ensures an objective analysis of the data arising from a series of surveys covering such topics as congress facilities, project management, customer relations, catering and technology. Surveys are completed by event organizers and meeting planners and provided in confidence directly to the evaluation team, who rate centres accordingly.
July 27, 2005
Posted in: Bulgaria